Most frequent questions and answers

Absolutely, we can ship all over the world.
Customers from the United States, Canada, United Kingdom,Australia, Austria, Norway, France, Germany, Saudi Arabia, Russia, Ukraine, Korea, Malaysia, Singapore, Turkey, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, New Zealand, Netherlands, Poland, Spain, Japan, Finland, Ireland, Brazil, Mexico, Portugal, Thailand, Sweden, etc.

For example, order ID: 849895-00012345, track my order only need to enter the order ID: 00012345, then it will work.

Fill in one of the email or phone numbers used to place the order

We usually process and ship orders within 1-3 business days. During peak season or over holidays, processing times may be longer.

Based on past experience with big data in logistics, how long it takes for delivery to be completed after an order is sent out

UK 7-10 Days
EU 7-10 Days
US 7-12 Days
South America 8-12 Days
Asia 7-10 Days
Australia & New Zealand 7-12 Days

Delivery delays can occasionally occur.
*We do not guarantee shipping times. Please consult the corresponding logistics company for the specific time limit.

Absolutely! you’re able to enter separate shipping addresses and save addresses that you may want to ship to in the future.

We apologize, we cannot make changes, adjustments, or cancellations to an order after it has been submitted 30 mins. We may still be able to help, though! Just give us a mail at serivice@dleemall.com


dleemall.com accepts a return policy within 7 days of receipt, a 1-year replacement service, and more information on our Return and refund policy

We accept payment by PayPal. If you don’t have a PayPal account, you can click the “Pay with Debit or Credit Card” button, and you’ll be redirected to a secure page to complete your payment via PayPal without creating an account.